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Accessibility Services

This guide is intended to highlight some of the features available at the Victory Theatre for guests with disabilities. If you need assistance during an event, you may contact the nearest Usher. The Victory Theatre will attempt to reasonably accommodate any concern with regards to our guests with disabilities.
 
Seating
The Victory Theatre offers accessible seating in the theatre. Seats are sold with one companion seat. Exceptions may be granted through the Ford Center ticket office, space permitting. Seats in the ADA rows can be removed for a wheelchair or left in place. The space in front of these seats offer extra leg room for safety of all guests. In addition to wheelchair locations, many aisle seats, and box seating are also available. For more information please contact a Ford Center box office representative with any concerns or questions. When purchasing  ADA tickets please contact [email protected] about preference of the seat being left in or taken out.
 
Assisted Listening Devices
Assistive listening devices are available at the guest services location on the concourse level free of charge. A major credit card or valid driver’s license is required for check out. You may retrieve identification when the unit is returned.
 
Concessions
The concession stands and bars in the building have been designed with all guests in mind and are ADA accessible. 
 
Drinking Fountains
Drinking fountains throughout Victory Theatre are accessible to those with disabilities. The drinking fountains are located near restrooms.
 
Elevators
Two public elevators make both levels of the Victory Theatre accessible. The elevators are located in the 6th street lobby.
 
Emergency Evacuation Procedures
Crowd management personnel at the Victory Theatre have been trained in emergency procedures and will assist guests with disabilities in the event of an evacuation. Visual and audible alarms are located throughout the building in the event of an emergency.    
 
Entrances & Parking
The Main Street and 6th Street entrances are both ADA accessible. Parking for disabled guests is available on a first come, first serve basis in the surrounding parking garages. Additional spaces can be found at the Civic Center and Old National Events Plaza. The vehicle must display a disabled parking placard or license plate.
 
First Aid Assistance
First aid assistance is available near the Main Street Entrance.
 
Restrooms 
All public restrooms are accessible for our guests with disabilities. Our restrooms are located by the Main Street entrance, 6th Street entrance, and the balcony level.

 

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